PASS 1IN PROGRESS
The next two hours
Confirm, cover, receive.
Next: cover the first night
YOUR PRIVATE PLACE TO PREPARE
Your next step,
Your next step,
made visible.
Plan ahead, activate hospice, or stabilize care at home—one practical result at a time.
CURRENT PATH
Hospice activation
First 72-hour plan in progress
TODAY IN YOUR ROOM
Good evening, George.
Your room keeps the immediate work separate from the questions that can wait.
38%ready
PASS 2STARTED
Today
Fit, learn, organize.
Next: verify equipment order
PASS 3NOT STARTED
First 72 hours
Review, stabilize, improve.
Opens when the first night is covered
START HERE
2/5
Your next five actions
Do not solve the whole month tonight. Make the next hours workable.
24-HOUR CLINICAL CONTACT
VERIFY
Hospice contact card
Clinical authorityThe hospice plan of care and qualified professionals remain the authority.
TWO TEAMS, ONE INTERFACE
Your care system at a glance
Keep the clinical team and home team distinct. Connect them through the Family Coordinator.
HOSPICE MEDICAL TEAM
2Clinical plan & response
Nurse, physician, social worker, aide, equipment and medication coordination.
Family Coordinator
HOME CARE TEAM
3Presence & daily support
Family, agency, private, overnight, respite and household help.
PRACTICE BEFORE IT IS URGENT
Run a guided first-72-hour case.
New information arrives in stages. Decide what is confirmed, what is a family preference, what needs professional verification, and what remains unresolved.
3 synthetic cases
00A · PARTICIPANT ENTRY
Start where you are.
You do not need to know exactly what you need. Name what is happening now, and the room will build a responsible starting path.
1 Who2 Now3 Need4 Path
00B · HOSPICE ACTIVATION NAVIGATOR
Turn the first 72 hours into a workable home-care operation.
Three plans begin together: clinical activation, home operations and the patient-and-family experience.
CONFIRMED
PREFERENCE
VERIFY
UNRESOLVED
01
DO THESE FIRST
Make tonight workable.
Do not wait to finish every form. Confirm the immediate people, contacts and deliveries first.
START STATUS
CONFIRMEDConfirm the hospice start
COORDINATION
PREFERENCEName the coordinator and backup
Coordinator roleContacts, schedules, open actions, supplies, family updates and escalation—not clinical decisions.
FIRST NIGHT
2 GAPSCover the next 12 hours
Count only people who have actually agreed and understand their role.
TimePrimary personSecond person if requiredBackupStatus
Now–8 p.m.
8 p.m.–midnight
Midnight–4 a.m.
4–8 a.m.
Do not hide the gap.When coverage is not confirmed, mark it unresolved, assign an owner and contact the appropriate support.
02
FIT, LEARN, ORGANIZE
Make every delivery usable in the home.
Confirm the exact item, accessories, fit, training, service contact and unresolved question.
EQUIPMENT TRACKER
Verify the exact order
Hospital bedExact dimensions and controls
Mattress / support surfacePressure-risk assessment and exact order
Patient lift + compatible slingModel, size, training, storage
Oxygen equipmentPower, backup, tubing and service
Bedside commodeLocation and professional transfer plan
Other itemAdd vendor, ETA and training need
SUPPLIES
VERIFYWho provides what?
INTAKE
FAMILY BRIEFPrepare one page for the nurse & social worker
03
REVIEW, STABILIZE, IMPROVE
Test whether the home plan can hold.
Review actual fit, staffing, training, cost, fatigue, patient experience and the backup setting.
72-HOUR REVIEW
What is working?
SUSTAINABILITY
VERIFY RATESStaff-hours and cost
Estimated weekly private labor$4,032Planning estimate only; confirm rates, overtime, minimum shifts and employment costs.
Choose the next responsible action.
MY CARE SYSTEM
Two teams. One clear interface.
The Hospice Medical Team manages the clinical plan. The Home Care Team provides family and paid support. The Family Coordinator keeps the interface working.
HOSPICE MEDICAL TEAM
Clinical plan & response
THE INTERFACE
Family Coordinator
- Contacts and schedules
- Open actions and handoffs
- Supplies and family updates
- Escalation to the right professional
HOME CARE TEAM
Presence & daily support
FAMILY & LOCALITY INVENTORY
Who is actually close, willing and available?
A large family does not automatically create usable coverage.
Person / roleLocalityCan doLimitsConfirmed?
MY HOME & EQUIPMENT
Medical equipment enters the home. It should not erase the home.
Use photos, measurements, must-keep objects and family needs to prepare questions and layout options for professional review.
Room-photo privacyRemove people, house numbers, family photographs, labels and visible documents. This prototype does not upload images to a server.
VISUAL PLANNING AID
PRO REVIEWDrag items to explore the room.
Move the tiles to make questions visible. This is not a safety approval.
BATHROOM / EXIT ROUTE
PATIENT BED
PARTNER BED
PATIENT LIFT
O₂
COMMODE
SUPPLIES
FAMILIAR CHAIR
ENTRY
Caregiver access & equipment movement
Planning ruleUse this layout to prepare questions about dimensions, access, power, equipment route, partner presence, storage and training. Review the actual room with qualified professionals.
HANDOFFS & REPORTS
Write only what the next person needs.
Home caregivers observe, document, communicate and support within assigned roles. They do not independently change the clinical plan.
GUIDED TABLETOP · SYNTHETIC CASES
Practice the first 72 hours before the pressure is real.
Use only the facts released in the case. Ask for missing information. Do not fill clinical, equipment, legal, benefits, or emergency gaps from memory.
CONFIRMED
PREFERENCE
VERIFY
UNRESOLVED
CASE A
0 / 5 updates
Distributed family and intensive paid coverage
Build a humane, workable first-72-hour plan without hiding unknowns or trading safety for convenience.
Simulation boundary
This case tests the navigator and the family coordination process. It is not medical guidance and should never be applied to a real person.
QUICK HOTWASH
Did the tool protect the person and produce a usable next step?
YOUR LEARNING TRAIL
Use the full journey—or only the part you need.
Every activity creates a practical result and a learning decision that changes the next action.
PurposePlanPrepareDoReviewReflectImproveWhat's Next
00A
COMPLETEStart Where You Are
Readiness snapshot and starting pathway.
00B
IN PROGRESSHospice Activation
First-hours and 72-hour operating plan.
TTX
PRACTICEGuided Tabletop
Test the first 72 hours through three synthetic cases.
01
NEXTUnderstanding Home Hospice
Questions, misconceptions and provider conversation.
02
PLANNEDBuild the Two-Team Care System
People, roles, authority and gaps.
03
PLANNEDPrepare the Home
Staged home readiness and equipment questions.
04
PLANNEDForm the Home Care Team
Family capacity, hiring and onboarding.
05
PLANNEDSchedules, Backups & Respite
Coverage, staff-hours, fatigue and sustainability.
06
PLANNEDHandoffs, Reports & Communication
Daily records and family update rhythm.
07
PLANNEDVerified Support Map & What's Next
Local resources and next-action decision.